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Полезный ресурс для составления резюме и сопроводительного письма (реальные объявления):
Receptionist
The XXX is seeking a well organized and customer service focused individual to join their busy team. Your focus will be to reflect a positive and professional corporate image and provide prompt clerical support to the Administrative and Trading staff in a friendly and efficient manner.
Your responsibilities will include (but are not limited to):
• Ensuring the main switchboard is operated in an efficient, courteous and friendly manner;
• Attending to all office filing on a regular and routine basis;
• Collecting, sorting, recording and sending mail in a timely and effective manner;
• Providing support for all staff through typing, and preparation of correspondence;
• Arranging travel bookings, meeting venues and catering as required;
To be successful you’ll need:
• Well developed interpersonal and communication skills;
• To be computer literate (MS Office suite);
• To have a high level of clerical ability;
• To be well organised and have the ability to work under pressure;
• To be an effective team player with a positive attitude;
• The ability to learn quickly and to accept new challenges.
Job Profile
Primary Focus
• To reflect a positive and professional corporate image to those phoning and visiting XXX office through the main switchboard or entering the office.
• To provide prompt clerical support to the Administrative and Trading staff of the XXX office in a friendly and efficient manner.
Expected Outcomes
Customers
• Ensure the main switchboard in XXX office is operated in an efficient, courteous and friendly manner.
• Responsible for telephone messages being passed onto the relevant people in a timely and accurate manner.
• Ensure all incoming calls are screened and announced for all XXX office staff and directed to the relevant staff.
• Responsible for collecting, sorting, recording and sending mail in a timely and effective manner.
• Responsible for ensuring all office filing is attended on a regular and routine basis for both the general office and Trading division, or as requested.
• Effective and efficient maintenance of all filing systems within the XXX office.
• Provide support for all staff through typing, and preparation of correspondence. Eg contracts etc
• Upon arrival ensure appropriate recipients of incoming couriered goods or visitors are notified and ensure that they are collected or distributed in a timely manner.
• Responsible for contacting transport / courier companies, in a timely manner, to arrange for outgoing goods to be couriered appropriately.
• As directed, arrange travel, accommodation, meeting venues or conference bookings.
• Responsible for arranging all catering for lunches/dinners held at or by the XXX office.
• Follow-up on the production of goods that are ordered on occasion.
• Provide any other administrative support to XXX office staff and Administration Manager in particular as required.
Safety
• Compliance with the XXX Environmental Policy and any local Environmental Management Plans;
• Manage OHS in accordance with the responsibilities defined in the XXX Occupational Health and Safety policy.
Person Profile
Technical Competencies (Necessary technical attributes required to complete the job.)
• Computer Literate – Competent in a range of applications including:
o Microsoft Word - to an intermediate level
o Microsoft Excel - to a basic level
o Ability to use email
o Ability to navigate and to down load from the internet
• Problem solving –The application of analytical and conceptual thinking skills to define and work through problems in order to find practical solutions.
• Verbal communication – Will express themselves in a clear and an appropriate manner when interacting with others.
• Written communication – Will clearly communicate ideas in writing by adopting a suitable language, tone and format to suit recipients.
Behavioural Competencies (Necessary personal attributes required to complete the job.)
• Composure/Stress tolerance – When confronting a difficult situation, will continue to work effectively, maintain a positive outlook and manage that stress in an appropriate way.
• Customer service orientation – A desire to be proactive in developing internal and external customer relationships, by placing a high priority on customer satisfaction and providing effective solutions.
• Decision-making/Decisiveness/Self-confidence - Secures relevant information in a diplomatic manner to facilitate sound decision-making.
• Initiative – Performs tasks in a self-directed way, taking on opportunities, relationships or projects independently to achieve valuable outcomes.
• Ownership / Responsibility – Accepts responsibility for decisions and actions, despite any problems that may arise.
• Teamwork/Working in partnership – Works co-operatively with others, formally and informally, to develop genuine solutions for the team (in contrast to working separately or in competition).
• Thoroughness – Completes work fully and accurately while taking corrective action when necessary.
Qualification (Education, Certificates, Licences, Experience)
• Demonstrated ability to operate a SIEMENS OPTIPOINT switchboard.
• Experience with filing systems.
Receptionist
The XXX is seeking a well organized and customer service focused individual to join their busy team. Your focus will be to reflect a positive and professional corporate image and provide prompt clerical support to the Administrative and Trading staff in a friendly and efficient manner.
Your responsibilities will include (but are not limited to):
• Ensuring the main switchboard is operated in an efficient, courteous and friendly manner;
• Attending to all office filing on a regular and routine basis;
• Collecting, sorting, recording and sending mail in a timely and effective manner;
• Providing support for all staff through typing, and preparation of correspondence;
• Arranging travel bookings, meeting venues and catering as required;
To be successful you’ll need:
• Well developed interpersonal and communication skills;
• To be computer literate (MS Office suite);
• To have a high level of clerical ability;
• To be well organised and have the ability to work under pressure;
• To be an effective team player with a positive attitude;
• The ability to learn quickly and to accept new challenges.
Job Profile
Primary Focus
• To reflect a positive and professional corporate image to those phoning and visiting XXX office through the main switchboard or entering the office.
• To provide prompt clerical support to the Administrative and Trading staff of the XXX office in a friendly and efficient manner.
Expected Outcomes
Customers
• Ensure the main switchboard in XXX office is operated in an efficient, courteous and friendly manner.
• Responsible for telephone messages being passed onto the relevant people in a timely and accurate manner.
• Ensure all incoming calls are screened and announced for all XXX office staff and directed to the relevant staff.
• Responsible for collecting, sorting, recording and sending mail in a timely and effective manner.
• Responsible for ensuring all office filing is attended on a regular and routine basis for both the general office and Trading division, or as requested.
• Effective and efficient maintenance of all filing systems within the XXX office.
• Provide support for all staff through typing, and preparation of correspondence. Eg contracts etc
• Upon arrival ensure appropriate recipients of incoming couriered goods or visitors are notified and ensure that they are collected or distributed in a timely manner.
• Responsible for contacting transport / courier companies, in a timely manner, to arrange for outgoing goods to be couriered appropriately.
• As directed, arrange travel, accommodation, meeting venues or conference bookings.
• Responsible for arranging all catering for lunches/dinners held at or by the XXX office.
• Follow-up on the production of goods that are ordered on occasion.
• Provide any other administrative support to XXX office staff and Administration Manager in particular as required.
Safety
• Compliance with the XXX Environmental Policy and any local Environmental Management Plans;
• Manage OHS in accordance with the responsibilities defined in the XXX Occupational Health and Safety policy.
Person Profile
Technical Competencies (Necessary technical attributes required to complete the job.)
• Computer Literate – Competent in a range of applications including:
o Microsoft Word - to an intermediate level
o Microsoft Excel - to a basic level
o Ability to use email
o Ability to navigate and to down load from the internet
• Problem solving –The application of analytical and conceptual thinking skills to define and work through problems in order to find practical solutions.
• Verbal communication – Will express themselves in a clear and an appropriate manner when interacting with others.
• Written communication – Will clearly communicate ideas in writing by adopting a suitable language, tone and format to suit recipients.
Behavioural Competencies (Necessary personal attributes required to complete the job.)
• Composure/Stress tolerance – When confronting a difficult situation, will continue to work effectively, maintain a positive outlook and manage that stress in an appropriate way.
• Customer service orientation – A desire to be proactive in developing internal and external customer relationships, by placing a high priority on customer satisfaction and providing effective solutions.
• Decision-making/Decisiveness/Self-confidence - Secures relevant information in a diplomatic manner to facilitate sound decision-making.
• Initiative – Performs tasks in a self-directed way, taking on opportunities, relationships or projects independently to achieve valuable outcomes.
• Ownership / Responsibility – Accepts responsibility for decisions and actions, despite any problems that may arise.
• Teamwork/Working in partnership – Works co-operatively with others, formally and informally, to develop genuine solutions for the team (in contrast to working separately or in competition).
• Thoroughness – Completes work fully and accurately while taking corrective action when necessary.
Qualification (Education, Certificates, Licences, Experience)
• Demonstrated ability to operate a SIEMENS OPTIPOINT switchboard.
• Experience with filing systems.